Format of Legal Notice to Bank for deficiency in Service |
In the name of ALLAH, the most beneficent, the most
merciful
If your bank has rendered deficient services, as a result
of which, you have sustained financial losses, you can take legal proceedings
against the concerned bank. Before filing
a complaint to Banking Mohtasib (Ombudsman), you should send the concerned Bank
a Legal Notice for redressal of your grievance and your intention. Following is
the sample of Legal Notice sent to Bank.
To,
Bank
LEGAL NOTICE
This notice is served to you under section 82-D (2) of
Banking Mohtasib (Ombudsman)
“Prior
to making a complaint, the complainant shall intimate in writing to the
concerned bank his intention of filing a complaint and if the bank either fails
to respond, or make a reply which is unsatisfactory to the complainant, within
a period of forty-five days, the complainant may file a complaint at any time
thereafter, within a further period of forty-five days”.
1.
That my wife _____________ sent
two remittances in
2.
That the bank instead of transferring
the above mentioned amount into the undersigned beneficiary’s
3.
That the undersigned requested
the bank several times through telephonic messages, by sending personal messengers to the bank,
meeting you in person for number of occasions with a request to release the
said outstanding payment but you have always been dilly delaying the same on
one pretext or the other and so far not paid full amount.
4.
That the bank transferred the
amount after a long delay of ____days and in the beneficiary’s PKR Account No. _____________________title
“_____________________” instead of beneficiary’s GBP Account No. _____________________title
“_____________________, the amount transferred in beneficiary’s PKR Account was
not even appropriate amount and the exchange rate given by the bank, was unreasonable,
which is outrageously unsanctioned, interdicted and forbidden by law. This is a
great malafide on the part of the bank that instead of transferring the amount in
the beneficiary’s
5.
That it is pertinent to
mention at this juncture that it is quite strange that despite our repeated
requests, to the bank, to send money back to the sender, if it is not possible
to credit the amount in beneficiary
6.
That thus you are liable to
pay the damages, compensation along with the remaining amount to the
undersigned and I am entitled to recover the same from you because the bank
given -severely obdurate, dreadful, stony-hearted and flinty mental torture and
agony in last two weeks through their amateurish
and lax leanings. Their unpersuasive, feeble and frangible vindications were terribly
spanking the perspicaciousness and mind which given psychotic ailment.
7.
That inspite of acknowledging
the liability of payment of principle amount, you have been miserably failed to
make payment of the amount to the undersigned on time as per the directions of
the State Bank of
It is requested to you to pay the losses as follows:-
i. |
Monetary Loss: |
_____________ |
ii. |
` |
_____________ |
iii. |
Balance amount on inadequate foreign exchange conversion
|
_____________ |
In case of failure to comply with this
notice within a period of 45 days of the receipt of this legal notice, you
shall render yourself jointly and severally liable to face appropriate civil as
well as criminal proceedings under the relevant provisions of law at your risks
as to cost and consequences. A copy of this legal notice has been preserved in
my office for the record and future course of action and you are also advised to
keep the copy of the same as safe as you would be asked to produce in the
competent court of jurisdiction.
Yours
truly,